Privacy policy
Last updated: November 3, 2026
This Privacy Policy explains how Aokub collects, uses, and discloses personal information when you visit aokub.com, place an order, create an account, subscribe to marketing, or contact us. Our store is hosted by Shopify.
1. Information We Collect
- Contact and account information: name, email, phone number, account identifiers, and billing and shipping addresses.
- Order information: purchases, payments, cart activity, delivery details, returns, and refunds.
- Device and browsing information: IP address, browser and device information, cookie identifiers, pages visited, and interactions with the store.
- Preferences and communications: account settings, marketing choices, messages, and photographs you voluntarily provide for assistance.
Sources include you, your browser or device, Shopify, payment and delivery providers, and other service providers supporting our store. Payment providers process the payment details submitted at checkout.
2. How We Use Information
- Process orders, payments, delivery, returns, and refunds.
- Maintain accounts and remember preferences.
- Provide customer support and order updates.
- Operate, analyze, and improve the store.
- Prevent fraud and protect security.
- Provide marketing and advertising where enabled, subject to applicable law and your choices.
- Maintain required records, resolve disputes, and comply with legal obligations.
3. Information Recipients
We disclose relevant information to Shopify and providers supporting payments, fulfillment, shipping, communications, technology, security, analytics, and advertising as necessary for those activities.
Where advertising integrations are enabled, identifiers and shopping or browsing activity may be disclosed to advertising providers, subject to applicable requirements and your choices.
We may also disclose information at your direction, to professional advisers, in response to valid legal requests, to protect legal rights, or in connection with a business transfer subject to applicable safeguards.
4. Shopify and Enhanced Services
Shopify processes information to host and operate our store. Shopify may also process information for its own purposes as described in its privacy notices.
When Shopify Network Intelligence is enabled, Shopify processes information about interactions with our store, other merchants, and Shopify to provide Enhanced Services, including personalization and advertising.
Read the Shopify Consumer Privacy Policy and visit Shopify Privacy Portal for information and choices concerning Shopify's processing.
5. Cookies and Advertising Choices
Cookies and similar technologies support checkout, accounts, preferences, security, consent records, analytics, and advertising where used. Session technologies expire when a session ends; persistent technologies remain until expiry or deletion.
You can manage cookies through browser settings and privacy controls available on our website. Blocking necessary technologies may affect checkout or other store features. Where consent is required, optional tracking is subject to that consent.
Certain disclosures for advertising may qualify as a sale, sharing, or targeted advertising under applicable privacy laws, even without a monetary payment.
To submit an applicable opt-out request concerning our processing, email info@aokub.com or call +1 707-204-4236. You may also use any applicable data-sharing opt-out control available on our website. An account is not required to submit an opt-out request.
Where required by applicable law, recognized opt-out preference signals, including Global Privacy Control, are treated as applicable opt-out requests. Other browser Do Not Track signals do not have a uniform implementation standard.
Marketing emails include an unsubscribe link. Necessary order, account, and service messages may continue after you unsubscribe.
6. Retention and Security
We retain information for as long as reasonably necessary for the purposes described, including completing orders, maintaining accounts, providing support, handling returns and disputes, preventing fraud, and satisfying legal obligations. Retention depends on the information, our relationship with you, and applicable requirements.
We use reasonable safeguards, but no transmission or storage system guarantees complete security. Do not send complete card numbers, security codes, passwords, or authentication codes by email.
7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information; withdraw consent; restrict or object to processing; opt out of sale, sharing, targeted advertising, or certain profiling; and appeal a denied request.
California residents may have applicable rights to know categories and specific pieces of information collected, used, disclosed, sold, or shared, and to limit certain uses of sensitive information. We do not request sensitive information for advertising; avoid including it in support messages.
Submit requests by email or phone. We may verify identity for access, correction, or deletion requests using information reasonably related to your account or order. An authorized agent may act on your behalf with appropriate authorization.
We respond within applicable legal deadlines and explain permitted extensions or refusals. To appeal a decision, contact us with the subject “Privacy Appeal.” We do not unlawfully discriminate against you for exercising privacy rights.
8. International Processing
Our business is located in the United States. Shopify and other providers may process information in other countries, where privacy laws may differ. Where required, we apply appropriate safeguards to international transfers. Contact us for information about safeguards relevant to your information.
Where EEA, UK, or similar privacy laws apply, relevant legal bases may include performance of a contract, compliance with legal obligations, legitimate interests where permitted, or consent. You may complain to your local supervisory authority.
9. Children
Our store is intended for adults making purchases. We do not knowingly collect personal information from children under 13 or knowingly sell or share personal information of children under 16. Contact us if you believe a child has supplied personal information so we can investigate.
10. Maps and External Services
Our Contact Us page provides an external link to Google Maps rather than an embedded map. If you open the link, you leave our website and Google may process information according to its own privacy practices.
Read the Google Privacy Policy for details. Other external websites and services have their own privacy practices.
11. Policy Updates
Updates are published here with a revised date. We provide additional notice or obtain consent where required by law.
12. Contact Us
Aokub
Privacy inquiries:
info@aokub.com
Phone:
+1 707-204-4236
316 W Buhne St
Eureka, CA 95501
United States
Customer service: Monday–Saturday, 9:00 AM–10:00 PM Pacific Time, following Eureka, California local time.