Contact information
Last updated: November 3, 2026
Business Contact Details
Aokub
Website: aokub.com
Email:
info@aokub.com
Phone:
+1 707-204-4236
Business contact address:
316 W Buhne St
Eureka, CA 95501
United States
Customer Service Hours
Monday–Saturday, 9:00 AM–10:00 PM Pacific Time, following Eureka, California local time. The time zone is America/Los_Angeles, with PST or PDT applying according to the season.
We aim to respond within 1–2 business days. You may email outside service hours. Order-processing, return-inspection, and refund-processing business days are Monday–Friday, excluding U.S. federal holidays.
Order and Product Assistance
For an order inquiry, include your order number, the email used at checkout, and a description of your request. For sizing questions, include the product link and relevant measurements.
Returns and Visits
Contact us before mailing a return. We provide the appropriate U.S. return address and free shipping arrangements for eligible returns from supported countries, including international returns.
Our business contact address is not automatically a return destination, retail store, or collection point. Arrange any visit with us in advance.
Privacy and Payment Safety
Privacy requests may be submitted by email or phone. Do not send complete card numbers, security codes, passwords, or one-time authentication codes.